Refund Policy

ES Education

ES Education London defines a full course of study as the initial enrolment period. Extensions are considered new enrolment periods. All refunds will be sent to the account of the ES representative to whom the fees were originally paid or to the individual from whom ES has received the original direct payment.

Cancellation Policy

If a student’s visa application is rejected after payment has been received, all tuitions fees, excluding any non-refundable fees detailed in the Cancellation Policy below.

ES Training defines “cancellation” as a change occurring before the course first confirmation letter date. The following refund policies are in effect for all cancellations sent via email to the concerned ES Advisor: Enrollment fees, non-refundable deposits related to offers or promotions, bank fees, courier fees, booking fees, visa fees, admin fees, and third-party fees (agent commission) are non-refundable. The processing of the refunds will be within 60 calendar days and based on the following terms:

Upon receiving the cancellation request 30 days prior to the course start date of the first offer letter, 100% of the amount paid will be refunded (except any non-refundable fees*).
Upon receiving the cancellation request 14 days prior to the course start date of the first offer letter, 50% of the amount paid will be refunded (except any non-refundable fees*).
Upon receiving the cancellation request 7 days prior to the course start date of the first offer letter, 20% of the amount paid will be refunded (except any non-refundable fees*).
No refund will be provided for any cancellation request received after any of the above-mentioned time periods.

Accommodation refunds before arrival

Students cancelling or changing their accommodation less than 14 days before arrival will be charged an amount equal to 1 week of accommodation.
For cancellations or changes less than 7 days before arrival an amount equivalent to 2 weeks of accommodation will be charged.
For cancellations after check-in, the charges will be dependent on the number of weeks stayed (the minimum charge will be 2 weeks of accommodation)
Additional Terms & Conditions may apply as per the accommodation option chosen.

Withdrawal Policy

ES Education London defines withdrawal as the termination of a course after the course has started. Any withdrawal must be made in writing to the School Director to arrange all relevant visa issues and cancellations before the student’s last day. No tuition fees will be refunded to students who notify ES Training LTD of their withdrawal after the commencement of their course. Furthermore, courses are neither transferable nor exchangeable for other services such as accommodation and social activities, and withdrawals have a no refund policy.

Course Deferral

Students who are unable to complete their course due to extenuating circumstances will be offered the option of deferring the remainder of their course for a period of up to 6 months. In this case, the remaining weeks of study will be placed on hold at no extra cost. Any new visa-related fees will be payable by the student.
No deferral option is given to students who are expelled from the school for disciplinary reasons.

Terms & Conditions may change without prior notice*

Refund Policy

ES Education

Cancellation Policy

Withdrawal Policy

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